Audit-Ready Profiles
Provided prior to every shift
100%
Enhanced DBS
6mo+
Min. Experience
15+
Mandatory Modules
Daily
NMC Pin Checks
Our 4-Stage Vetting Pipeline
We reject far more candidates than we accept. Our multi-stage clearance process ensures that only the most dedicated, safe, and professional healthcare workers join our active roster.
Identity & Right to Work
Biometric identity verification and strict Right to Work checks conducted in-person before any candidate is cleared for interview.
Enhanced DBS Check
No candidate is placed without a fully cleared, active Enhanced DBS certificate and a check against the Adult and Child Barred Lists.
Referencing & History
We require a complete, gap-free employment history and secure a minimum of two verified professional references covering the last 3 years.
Clinical Interview
Face-to-face competency interviews conducted by our clinical leads to assess situational judgement, clinical skills, and communication.
The Training Matrix
Every healthcare assistant and support worker must complete and pass the comprehensive Care Certificate, alongside annual mandatory refreshers.
Basic Life Support (BLS)
Manual Handling (Hoists & Transfers)
Safeguarding Adults & Children
Infection Prevention & Control (IPC)
Safe Administration of Medication
Information Governance & GDPR
Fire Safety & Fire Marshal
Health & Safety at Work
Equality, Diversity & Human Rights
Food Hygiene & Safety
Continuous Quality Assurance
Compliance isn't a one-time checklist; it is an ongoing commitment to safety. We employ a dedicated clinical governance team to continuously monitor our workforce.
Annual Appraisals
Every agency worker undergoes a mandatory yearly appraisal to review their performance, update their goals, and re-verify their core competencies.
On-Site Spot Checks
Our clinical supervisors conduct unannounced spot checks on our staff while they are on shift to ensure our high standards are consistently met in practice.
NMC PIN Monitoring
For registered nurses, we run automated, daily checks against the Nursing and Midwifery Council register to ensure there are no active restrictions or fitness-to-practice issues.
Need to review our compliance packs?
We operate with total transparency. Contact our governance team to request sample staff compliance packs or to discuss your specific auditing requirements.