Privacy Policy

At Remedy Support & Recruitment, we take your privacy and the security of your personal data incredibly seriously. This Privacy Policy outlines how we collect, process, and protect your information in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

We may collect the following types of information when you use our website, enquire about our services, or become a client/employee:

• Identity Data: First name, last name, title, date of birth.
• Contact Data: Billing address, delivery address, email address, and telephone numbers.
• Special Category Data: In the context of providing care, we must collect sensitive medical and health information to ensure safe care delivery. This is collected with explicit consent.
• Technical Data: Internet protocol (IP) address, browser type, and version.

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data to register you as a new client, process and deliver your care plan, manage our relationship with you, and ensure the safety of our staff and clients.

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. Access to your personal data is limited to those employees, agents, contractors, and other third parties who have a clinical or business need to know.

If you have any questions about this Privacy Policy or our privacy practices, please contact our Data Protection Officer at: info@remedysupport.co.uk.